75 years of health care access

Watch Welcome Video

Since 1946, BlueCross BlueShield of South Carolina has continuously worked with patients and providers to offer South Carolinians secure, cost-efficient health care coverage. In honor of our 75th anniversary, this interactive timeline will take you on a journey through our company’s long and storied history. Along the way, you will learn the purpose, follow the progress and meet the people that made — and continue to make — BlueCross the great company we know it to be. Whether you are a new hire, an “old timer” or anywhere in between, we thank you for all you do and hope you enjoy the journey! Scroll down to get started.

Technology Takes Off

BlueCross has long been an early adopter of new technology. The company bought its first computer in 1962, and when it faced a shortage of job candidates for information systems positions in the 1990s, it created its own training program to meet that need. BlueCross’ willingness to embrace cutting-edge technology has been key to its growth and success. Find out how.

Technology Takes Off

South Carolina Hospital Service Plan (BlueCross) purchases first computer

In 1975, BlueCross bought its first IBM mainframe computer to process core system functions. By 1987, a mainframe was installed that had the capacity to process 55 million instructions per second compared to the previous capacity of 28 million.


Technology Takes Off

BlueCross launches the Provider Access to Insurance Data (PAID) system

This electronic system gave hospitals instant access to patient eligibility for BlueCross and Medicare benefits, helping them to collect patient payments and slash bad debt. PAID was the first of many technology tools provided by BlueCross to the provider community.


Technology Takes Off

BlueCross wins first CHAMPUS (TRICARE) mainframe subcontractor processor contract

This new contract gave BlueCross the ability to expand its claims processing capacity, deepen its experience and expertise as a regional health care program, and open the door to more opportunities as a federal contractor.


Technology Takes Off

BlueCross launches the IT Entry Level Training Program (ELTP)

Formed to ensure a strong talent pipeline with specialized technical skills, the ELTP would become the largest IT apprenticeship program in South Carolina and the second-largest program in the nation.


Technology Takes Off

BlueCross becomes first health insurer to launch an interactive website and member portal

The website, www.SouthCarolinaBlues.com, along with the My Insurance Manager℠ and online rating system Accel-e-rate, would go on to win numerous awards for its use of technology to give members, providers and agents information at their fingertips. And in 2003, My Pharmacy Manager was launched, which gave members more control of their pharmacy costs with free access to online drug information and a cost comparison feature.


Technology Takes Off

BlueCross implements real-time claims adjudication for commercial business

The company was the first in the nation to offer doctors the ability to file claims via the internet. One year later, BlueCross became the first Blue Plan to fully implement the electronic processing of HCFA 1500 claims and dental claims. And in 2004, BlueCross would be one of the first in the nation to offer a Voice over Internet Protocol (VoIP) product for provider services with STATchat.


Technology Takes Off

Furman University tech program’s first graduating class includes 15 BlueCross employees

Fifteen BlueCross employees from the company’s Columbia offices gained new skills in information technology project management, systems analysis and leadership at the Furman Institute for the Management of Information Technology.


Technology Takes Off

BlueCross earns national recognition for its technology

The company ranked 172nd on the annual InformationWeek 500 list (only 19 insurance companies included) and won the Leadership in Technology award from the Workgroup for Electronic Data Interchange™ (WEDI). These are just two of many honors our technology teams have won over the years. 


Technology Takes Off

BlueCross launches My Health Toolkit®

Replacing My Insurance Manager for members, this secure portal offered improved  functionality, such as a comparison of health plans and access to a health library.  In 2010, the company began testing a streamlined version for mobile use and by 2018, had fully deployed the My Health Toolkit mobile app.


Technology Takes Off

BlueCross, IBM and the University of South Carolina create the Consortium for Enterprise Systems Management

Renamed IT-ology® in 2011, its goal is to build information technology opportunities for the future. IT-oLogy has helped thousands of students and educators explore IT through field trips, in-class deliverables, career fairs, competitions and Cyber Saturdays. It has assisted in increasing the number of professionals employed in South Carolina’s IT industry.


Technology Takes Off

BlueCross starts IT internship program

The program was designed to provide IT health care workplace training and experience for college students. It also aids BlueCross’ IT talent pipeline efforts.


Technology Takes Off

BlueCross’ Technology Support Center earns an exceptional rating from HDI

HDI® is the global leader for the technical support and service management industry. Its certification audits for support centers evaluate leadership, staff, policies, practices and results every two years.


Click & Drag